Get a spare car key
Keep a spare before you lose your only working car key.
SOS SERRURIER 24 · MOBILE ASSISTANCE
Replace your Volkswagen key
Lost VW key, worn remote or a spare to arrange? Explain what you need and get a vehicle-specific quote.
Quote agreed before work · Availability confirmed by phone
Start with the exact Volkswagen model
Two generations of Golf can require different keys. The Volkswagen name alone is therefore insufficient: send the exact model, year and a photograph of any remaining key. For a commercial vehicle, include its version to help identify the request accurately.
Mechanical and electronic references must match. A cut blade may operate a lock without authorising the engine to start. Clarify whether you need emergency access, a complete remote or a compatible hands-free key.
Arrange a spare before the car is stranded
When your Volkswagen still starts with its current key, a spare-key appointment can be prepared ahead of time. State how many working keys remain and which functions operate normally. The vehicle is needed for the agreed checks; a photograph alone cannot produce a ready-to-start replacement.
A cracked case or worn button does not always require replacing the electronics. Describe the remote’s condition so repair can be considered where appropriate, rather than immediately ordering a complete replacement.
A Volkswagen stranded in Geneva or Vaud
After total key loss, give the car’s precise location and whether it is locked. Travel is arranged once feasibility and access conditions have been checked. For a Caddy, Transporter or loaded vehicle, mention any parking constraints.
If the key has merely been left inside, recovering it through suitable opening assistance may be the right service. ID models and recent generations are considered individually: being named on this page does not promise compatibility with every configuration.
Models to discuss with us
Polo, Golf, Golf Variant, Golf GTI, Golf R, Passat, Passat Variant, Arteon, T-Cross, Taigo, T-Roc, T-Roc Cabriolet, Tiguan, Tayron, Touareg, Touran, Caddy, Multivan, California, Transporter, Amarok, ID.3, ID.4, ID.5, ID.7, ID.7 Tourer and ID. Buzz
Model names help identify your request. Support depends on the year, generation and equipment; each vehicle is checked before an appointment is confirmed. Independent service, with no manufacturer affiliation claimed.
Spare, replacement or access
Lost all your car keys?
No spare left? Ask about mobile assistance at your vehicle.
Keys locked in your car?
Ask for suitable vehicle access assistance without replacing a key unnecessarily.
Repair your car key
Worn buttons, a broken case or an intermittent remote: have your key checked.
Your questions
Will the replacement Volkswagen key retain its buttons?
The quote identifies the functions included. Mention boot controls and hands-free features you want to retain before preparation begins.
Should I buy an online remote before calling?
Have its reference checked first. A visually identical part may not match your Volkswagen’s electronics and equipment.
Explore car key assistance by make
- Car keys: BMW
- Car keys: Mercedes-Benz
- Car keys: Renault
- Porsche car keys
- SEAT car keys
- Škoda car keys
- MINI car keys
- Audi car keys
- Opel car keys
- Peugeot car keys
- Citroën car keys
- Land Rover car keys
- Jaguar car keys
- Smart car keys
- Fiat car keys
- Ford car keys
- Toyota car keys
- Honda car keys
- Kia car keys
- Hyundai car keys
- Dacia car keys
- Alfa Romeo car keys
- Lexus car keys
- Iveco car keys
- Jeep car keys
- Lancia car keys
- Mazda car keys
- Nissan car keys
- Subaru car keys
- Suzuki car keys
- Chevrolet car keys
- Volvo car keys
- Mitsubishi car keys
Need help? Let’s talk.
Explain your situation. We confirm the next step before arranging a visit.