Get a spare car key
Keep a spare before you lose your only working car key.
Card not recognised, key lost or a spare needed? Request Renault key assistance in Geneva or Vaud.
Quote agreed before work · Availability confirmed by phone

A card that will not unlock the car is not necessarily unusable for starting it. Conversely, one that operates the doors may fail to be recognised properly. Note the exact message and say whether the car uses a card reader or starts without inserting the card.
Before ordering another card, explain whether the issue affects buttons, hands-free access or every function. A water-damaged or physically broken card needs a different assessment from a routine spare-card request.
Renault models use blade keys, remotes and cards depending on year and version. For a Clio or Mégane, the year is therefore as important as the name. For a Kangoo, Trafic or Master, describe the access controls you want to retain.
We assess the compatible reference and programming options before confirming the quote. A similar-looking card case does not establish compatibility. Recent generations may require a specific or manufacturer procedure.
If every Renault card has disappeared, tell us whether the vehicle can be accessed and where it is parked. Mobile service in Geneva and Vaud is arranged according to feasibility. Creating a key after total loss is different from duplicating one that still works.
If the card is inside the car, ask about opening first. For a planned spare, keep the current card and vehicle documents available. The agreed functions are checked with the car before the job is completed.
Clio, Mégane, Scénic, Captur, Kadjar, Espace, Twingo, Zoe, Kangoo, Trafic and Master
Model names help identify your request. Support depends on the year, generation and equipment; each vehicle is checked before an appointment is confirmed. Independent service, with no manufacturer affiliation claimed.
Keep a spare before you lose your only working car key.
No spare left? Ask about mobile assistance at your vehicle.
Ask for suitable vehicle access assistance without replacing a key unnecessarily.
Worn buttons, a broken case or an intermittent remote: have your key checked.
No. Hands-free access depends on the equipment and card reference. The functions to retain are checked when preparing the quote.
Describe the model, year, exact message and behaviour with any second card. We assess the request without assuming the card must be the only cause.
Explain your situation. We confirm the next step before arranging a visit.