24/7 door opening
Locked out, lost your keys or facing a jammed lock? Get help accessing your home.
Locked out in Carouge or dealing with a jammed lock? Call for mobile help and a quote before work begins.
Quote agreed before work · Availability confirmed by phone

A door can shut behind you while the key remains inside. Tell us whether you only pulled it closed or actually locked it with a key. This distinction helps us assess the opening required. Avoid improvised tools: damage to seals or fittings can make a straightforward problem more complicated.
We also assess stiff cylinders, broken keys and doors that have become difficult to lock. If the door catches before you turn the key, mention it when calling. Alignment may need attention rather than a replacement lock alone.
The courtyards of Vieux-Carouge, the Acacias area and the residential Towers have different access arrangements. Give the street, building number, entrance and floor instead of only naming the neighbourhood. For a shared passage or courtyard, explain where the technician can meet you.
Postcode 1227 covers Carouge and Les Acacias. Travel is confirmed using your precise address and current availability. This is a mobile service area; the appointment takes place at the location agreed with you.
After losing keys, tell us whether the same key also opens communal doors. Replacing a flat’s cylinder and changing a shared locking system are different jobs. If a property manager oversees the installation, have their details ready so the necessary decisions can be coordinated.
Following attempted forced entry, photographs of the door, strike plate and cylinder help prepare an assessment. Immediate securing and later repairs are considered separately. You receive the proposed scope before agreeing to the work.
Locked out, lost your keys or facing a jammed lock? Get help accessing your home.
Lost keys, a worn cylinder or a new home: take control of who can enter.
Protect the entrance to your flat or house with a suitable security solution.
Damaged door or lock? Arrange an assessment to secure your home.
Not necessarily. The condition and locking state determine the approach. A request to open a door does not automatically mean replacing its lock.
Tell us which entrance is accessible, provide a contact number and mention any passage restrictions. The meeting point is agreed before travel.
Local information : municipal information for Carouge.
Explain your situation. We confirm the next step before arranging a visit.